Workouts

What is an ARISE class like?
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Basically, it’s fun, efficient, effective, AND safe! Check out our class descriptions for specifics on each type of class we offer.

What if I can't do everything in class? I haven't worked out in a while.
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No worries - do what you can!

I've never worked out before, will I be able to keep up?
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Absolutely. We offer scaled options and/or alternatives for all types of exercises in order to make sure our workout is suitable for everyone! Make sure to arrive early and speak to your instructor if you have specific concerns that they should know about.

Is there a beginner class?
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We do not offer a beginner-specific class currently; however, all of our classes are open level. Additionally, we offer private training sessions if you would like to arrange that before entering the group setting. Contact us directly for pricing and scheduling.

Do I need special gear?
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Taking a FIGHT class? Boxing gloves and hand wraps are required. Both are available for purchase in our studio, or feel free to bring your own. Taking a RIDE class? SPD cycling shoes are highly recommended, but not required. Please note: we do not loan or rent out equipment at this time.  See class descriptions for other recommended gear!

How old do you have to be to take a class?
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15. All minors must have a parental release form signed and on file in order to attend.

Can I take class if I'm pregnant?
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Yes, but we strongly recommend speaking to your doctor prior to signing up for any of our classes.

Our Studio

Where are you located?
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208 North Jefferson Street, Kaufman TX, 75142.

Do you have lockers?
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We have open cubbies, but please leave anything of value at home. ARISE is not responsible for any lost or stolen items at the studio. Please review our policies.

Do you have water or should I bring my own?
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Let’s conserve!  Bring a water bottle or purchase one from us to use at our hands-free refilling station.

Do you have showers?
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No, but we do have 2 individual bathrooms if you need to freshen up after class.

Can I bring my children?
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No, we do not offer childcare, and for their safety and yours, we prefer they stay at home. We are working on special events to include the kiddos. Stay tuned!

Are there any COVID-19 safety precautions?
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Based on current regulations, we do not require masks to be worn by our vaccinated riders and staff. Class times are spaced out to minimize cross traffic. We do not accept cash in order to reduce risk of contamination - all transactions are completed via a card on file. Additionally, we follow a rigorous cleaning protocol after each class to ensure our commitment to combat COVID-19. However, an inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease. By visiting ARISE, you voluntarily assume all risks related to exposure to COVID-19. We ask that everyone does their part by respecting your fellow clients and their personal space, as well as staying home if you are feeling ill. We understand that these policies can sometimes create division amongst us, but as professionals and leaders in the industry, let’s set a positive example for the community by working together to provide a safe and welcoming environment for everyone.

scheduling & accounts

Do I need to create an account?
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Yes, an active account is required. It’s very simple and should take you only a few minutes. Create one now via our website www.arisegym.com or via our app. From here you’ll be able to buy classes, book your spot, and manage your account. All classes must be pre-booked to guarantee space. Contact us at hello@arisegym.com if you need assistance.

Can I sign up and pay at the gym?
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You must have an account on file to book a class, though we can help walk you through the process once you download the app on your phone. In addition, you must have a credit card on file for all purchases. We are a cashless studio.

Do I have to buy a package or a membership?
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No. You can buy a single class if you’re terrified of commitment. But just FYI: the packages and memberships are the better deal.

Do you offer monthly memberships?
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Yes, we offer monthly packages and unlimited memberships. Check our website or download our app for more information!

Do I buy different credits for different class types?
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Nope, buy all the credits you want and change it up as you please.

When does the schedule go live?
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The schedule goes live every Sunday at 2pm CST for the following week (Monday-Sunday).

How does the waitlist work?
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You may opt to join the waitlist if a class is fully booked. If you choose to join the waitlist, please be ready to show up. Our system will automatically enroll you into the class if someone cancels up until 1 hour prior to the start of class time. You will receive an email notification confirming your spot. A no show/late cancel when booked from the waitlist will result in a loss of credit or fees depending on your membership. Avoid these fees and remove yourself from the waitlist if you become unavailable.

Do you offer gift certificates?
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Yes!  You can purchase gift certificates online or at the studio.

Can I share my package with my friend, family member, or significant other?
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Single classes and limited class packages can be shared. These must be transferred to the alternate member with an active account (no one can take class under someone else’s name). Unlimited memberships are for individual use ONLY and cannot be transferred.

Can I return classes for merchandise?
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No, unfortunately not. All class and package sales are final.

I am injured and I have a recurring membership, what do I do?
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Please contact us at hello@arisegym.com so we can work it out.

Do you offer corporate events or private classes for groups?
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Absolutely! Reach out to us to get all the deets.

Do you offer student or military specials?
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Yes!  We are very happy to offer recurring monthly membership specials to all FULL TIME students and ACTIVE military. You MUST contact the studio to purchase these packages and provide valid proof. (Student or military ID, school email, class schedule, etc.)

Do you offer family discounts?
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Yes! If one member of your household is already paying for a full-price unlimited membership, we offer discounts for spouses/partners or dependent children living at the same address. You MUST contact the studio to take advantage of this discount. Be prepared to provide proof of residency.

Before Class

When should I arrive?
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We recommend arriving at the studio 10 minutes before class for check-in and to get situated. 15 minutes is recommended if it’s your first time at our studio (make sure to give us a heads up)! Please note that if you are not signed in by the time class begins, your spot could be released to a standby client.

What do I do when I get there?
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Say hey and mention that it is your first time. We’ll get you taken care of.

What if I’m running late?
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To ensure that your spot is not released to a standby client, please make every effort to arrive to ARISE prior to the start of your class.

Something came up. Can I cancel?
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It is your responsibility to cancel your reservation if you cannot attend class. You must cancel 12 hours prior to class in order to keep your credit.  No show/no cancels within 12 hours will result in a loss of credit or fees, depending on your membership. Cancellations must be made via the app or website. We do not accept cancellations via email, text message, or phone call. If you do not show for your reservation, or if you cancel less than 12 hours before your class, you will be charged for that reservation. If you are on an unlimited recurring membership, there will be a late cancellation or no show fee of $15 assessed. If you are feeling unwell, DO NOT ATTEND CLASS. Contact us with any special circumstances. To help accommodate your late cancellation, you may attempt to make a same day switch (subject to availability) to avoid losing a credit - but email us ASAP at hello@arisegym.com to make this happen!

I didn’t make it off the waitlist before class. Can I come as a standby?
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Yes. If you didn’t make it into class, you can still come as a standby. Just arrive early for class and add your name to the standby list (speak to the instructor). At the start of class, open spots will be released and standby clients will be allowed into class in the order they arrived. We cannot ensure that a spot will be available.

during class

What should I wear?
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Whatever is comfy and makes you feel like your best self. We do recommend fitted bottoms - shorts or tights - for RIDE classes, but this is absolutely not a requirement.

Do I need to bring a towel to class?
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Yes, if you want one! Or check out our merch to purchase one of ours!